Service Sam

See the ROI of every service action

In Real Time!

More value for customers

More revenue for you

Service Business Capabilities

  • Build a Profitable Service Business

    Transform device data into profitable, subscription-based services.

  • Plug-and-Play Predictive Maintenance

    Enable predictive maintenance to reduce downtime and strengthen customer relationships.

  • From Global View to Local Actions

    Turn global process visibility into clear, actionable local improvements with measurable impact.

  • Complete Service Management Platform

    Centralize your entire service operation with one platform — from planning to performance tracking.

  • Prove the ROI of Your Service

    Demonstrate your service’s value with clear performance impact and measurable cost savings.

  • Become a Partner, Not Just a Supplier

    Collaborate with your customers, apply your expertise, and become a valued long-term partner.

Software Features

  • Connect Any Data Source

    Service Sam can fetch data from any data environment - from industrial systems to IoT sensors and external data feeds.

  • Drill Down from Globe to Device

    From the global overview see which parts require attention and drill down to individual sensors or measurements to understand what needs to be done.

  • Key Metrics That Matter

    Track the ROI for your services and analyze the effect of your actions.

  • Smart Task Management

    Plan, assign, and follow up on all maintenance tasks with ease. Track the tasks assigned to subcontractors.

  • Documents & Reporting

    Create and manage instructions, checklists, and reports. All linked to devices creating a full service history for each device.

  • Integrated Invoicing

    Manage service revenue and track invoicing directly in the platform.

How to Build Your B4B Team

Strategy Stan

Strategy Stan crafts a scalable strategy that unlocks international growth and positions your business for long-term success.

Culture Curt

Culture Curt transforms your team into a customer-centric powerhouse, aligned and driven by real value creation.

Service Sam

Service Sam turns process data into actionable insights, showing exactly what needs to be done—and how it pays off in euros.

Sales Sally

Sales Sally helps you identify your ideal customers and fine-tune your message so it truly resonates — and gets the customers to buy.

Growth Greta

Growth Greta quietly steers the big picture — guiding the Patrol as they help you grow a profitable, international B4B business without stepping into the spotlight too much.

Software Joe

Software Joe solves your toughest software challenges and strengthens your team, so you can scale with confidence.